Your privacy is more than a legal obligation to us — it is a responsibility we take seriously every day. Find out exactly how Pulitoto handles your personal data.
This Privacy Policy explains how Pulitoto (pulitoto.vin) collects, uses, stores, and protects your personal information when you use our platform. We are committed to ensuring your privacy is always maintained and that you retain full control over your own personal data. This policy is drafted in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010.
Pulitoto understands that your trust is the foundation of our relationship. When you register and use our platform to enjoy a variety of games such as slots, Live Casino, sports betting, and more, you grant us access to certain information we need to deliver the best service to you.
This Privacy Policy applies to all users who access the Pulitoto platform via our website (pulitoto.vin) or mobile app. By continuing to use our platform, you confirm that you have read and understood this Privacy Policy.
This Privacy Policy forms part of your overall agreement with Pulitoto, together with our Terms and Conditions and Responsible Gaming Policy. We encourage you to read all three documents for a thorough understanding.
Pulitoto collects various types of information depending on how you interact with our platform. Below is a summary of the data we collect:
| Data Category | Data Examples | How It Is Collected |
|---|---|---|
| Identity Information | Full name, ID card number, date of birth, gender | Registration form, KYC verification |
| Contact Information | Email address, phone number, residential address | Account registration |
| Financial Information | Bank account number, bank name, deposit and withdrawal transaction records | Payment Process |
| Usage Data | Game records, betting history, game preferences | Activity on the platform |
| Technical Data | IP address, browser type, operating system, cookie data | Automatic collection |
| Communications | Support chat logs, emails, feedback | Interactions with our team |
We only collect data that is strictly necessary for the stated purposes. We do not collect special categories of personal data such as medical information or religious beliefs unless required by law.
Data collected by Pulitoto is used solely for legitimate and necessary purposes in operating our platform. The following are the primary purposes for which your data is used:
Pulitoto will not use your personal data for any purpose other than those stated above without first obtaining your consent. You may withdraw marketing consent at any time through your account settings.
Pulitoto does not sell, rent, or trade your personal data to any third party for their own commercial purposes. However, there are limited situations where we need to share your information:
All third parties with whom we share data are required to handle that data in accordance with our data protection standards and may not use it for any other purpose. We are responsible for ensuring all partners comply with these standards.
Pulitoto continuously invests in security infrastructure to ensure your personal data is always protected at the highest level. The security measures we employ include:
While we take all reasonable measures, no system is truly 100% breach-proof. In the event of a security incident involving your data, we will notify you and the relevant authorities within the timeframe required by law.
Pulitoto uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of our platform.
We do not use cookies to collect your personal information without your knowledge. All data collected through cookies is used solely to enhance your user experience and platform security.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, you hold certain rights regarding the personal data we hold. Pulitoto fully respects these rights:
We believe that control over personal data is a fundamental right of every individual. The following are the rights you hold as a Pulitoto member.
You have the right to request a copy of all personal data we hold about you at any time.
If your personal data is inaccurate or incomplete, you have the right to request that we correct it promptly.
You may apply for the deletion of your personal data, subject to applicable legal retention requirements.
You have the right to object to the processing of your data for direct marketing purposes or other non-essential purposes.
You may request your data in a machine-readable format for transfer to another platform as needed.
You may request that we restrict the processing of your data in certain situations while any dispute is being resolved.
To exercise any of the above rights, please contact the Pulitoto support team via 24/7 live chat or email at [email protected]. We will process your request within 30 business days.
Pulitoto retains your personal data for as long as your account is active or as long as necessary to provide services to you. Our data retention periods are as follows:
Once the retention period expires, your data will be securely deleted or anonymised so it can no longer be personally linked to you. Our deletion process uses methods that comply with international security standards.
An account closure request does not necessarily result in the immediate deletion of all your data, as we may still be legally required to retain certain information for a specified period.
Pulitoto reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. When we make significant changes:
Your continued use of the pulitoto platform following any changes to this Privacy Policy constitutes your acceptance of the updated policy. We encourage you to review this page periodically.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please do not hesitate to contact us:
We also warmly welcome your suggestions on how we can improve our privacy practices. Your feedback is greatly valued as we work to build a platform you can truly trust.
More than just a policy on paper — this is our promise to every Pulitoto member about how we protect what matters most to you.
All your personal and financial data is protected with 256-bit SSL encryption — the same level of security used by leading financial institutions worldwide.
We have never and will never sell your personal data to any third party for their own marketing or commercial purposes. Your data is not for sale.
Through your account settings, you can manage your privacy preferences, update your personal information, and control the marketing communications you receive from us.
Our operations fully comply with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring that the standards governing your data meet local legal requirements.
In the event of any security incident involving your data, we are committed to notifying you within the prescribed timeframe so you can take protective action.
The pulitoto platform undergoes regular independent security audits and penetration testing to ensure your data is always protected at the highest and most trusted level.